Track Your Order
Every order sends a confirmation and then a dispatch email with the tracking reference in it.
Following your parcel
- Open the dispatch email from Star Wares for the carrier and tracking reference.
- Check it on the carrier's own page, which carries the current scan history.
- If it has not appeared, give it until the next working day before chasing.
If you have no tracking email
It is usually in spam. If not, [email protected] will resend it once you confirm the name and postcode.
If tracking has not moved for several days
A parcel that stops scanning should be reported to [email protected]; we can escalate it directly.
- Order confirmation
- Sent immediately after checkout.
- Dispatch and tracking
- We ship within one to two working days of the order; carrier transit follows on top of that.
- Changed your mind
- Yes, free, up until dispatch. Once collected it becomes a 30-day return.
- Contact
- [email protected] · +1 818-696-9023
- Hours
- Mon 8:30 AM – 5:00 PM | Tue-Fri 9:00 AM – 5:00 PM | Sat 9:00 AM – 1:00 PM | Sun closed