Frequently Asked Questions
The questions we field most often, answered specifically for this shop.
What does shipping cost?
Shipping is $7.25 flat, free once the order clears $52, and always quoted before payment.
Where do you ship to?
We ship across the United States and do not offer international delivery.
How long until my order is sent?
We ship within one to two working days of the order; carrier transit follows on top of that.
What payment methods can I use?
Presently Cash on delivery, and we would rather say so plainly than list options that do not work.
Can I return something?
Within 30 days of delivery, unused and in original packaging. [email protected] is where to start.
Who pays return postage?
You for a change of mind, us for a defect or a wrong supply. We never charge a restocking fee.
Can I cancel after ordering?
Yes, free, up until dispatch. Once collected it becomes a 30-day return.
How do I reach a person?
Phone +1 818-696-9023 or email [email protected]. Trading hours: Mon 8:30 AM – 5:00 PM | Tue-Fri 9:00 AM – 5:00 PM | Sat 9:00 AM – 1:00 PM | Sun closed.